Last Updated: 27th November 2024.

Privacy Policy

Your privacy is important to us. We provide a comprehensive suite of ecosystem-leading applications and support for business. This Privacy Policy explains AppHub, LLC dba Clearer (the “Clearer” or “we”) general practices for collecting and handling your Personal Data when you visit, use, provide information (including reviews), or make a purchase from our websites or applications: Clearer.io, Reviews.io, Influence.io, Fullpicture.io, Boostcommerce.net, ViralSweep.com, addressvalidator.com, Appikon.com, ConversionBear.com, Richreturns.io, and NextSale.io, obtain support services, attend webinars, trainings, and events, or receive other offerings provided by Clearer (collectively referred to herein as the “Sites). This Privacy Policy also explains the types of data we collect, our purpose for collecting and processing data, our retention periods, and your rights and options regarding the use of your data that is in our possession.

Before submitting information or using the Sites, please carefully review this Privacy Policy, including the applicable Site Specific Policies in Section 13. If you do not agree to the terms of this Privacy Policy, please do not use the Sites or provide us with any Personal Data. By using the Sites or providing information to Clearer via the Sites, you consent to us collecting, using, processing, and sharing your Personal Data in accordance with the terms of this Privacy Policy. However, as described below, all users have the right to know what information is collected, used, shared or sold, how to request modification or deletion of certain information, and how to opt-out of the processing or sale of Personal Data (if applicable). Furthermore, all users have right not to be discriminated against with respect to price, quality of goods, or service for exercising any such rights.

Keep in mind that this Privacy Policy covers only our practices with our business customers and Site users. For more information regarding the collection and processing of Personal Data in the event the Sites are used for the job application process, see the job application privacy terms at https://www.lever.co/privacy/.

We and our hosting providers and other trusted subcontractors cannot control, and are not responsible for, any data collection and use by third-parties, such as the operators of ecommerce platforms you use, the providers of third-party services you integrate with your online stores or systems, or the practice of merchants who use our Apps on their websites.

1. What information do the Sites collect?

There are several types of information gathered and processed when using Clearer’s Sites, including information that the user voluntarily provides and information that is collected through automatic data collection technology (collectively referred to herein as “User Data”), which may include Personal Data.

Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. For example, Personal Data could include your name, social security number, email address, records of products purchased, internet browsing history, geolocation data, and inferences from other Personal Data that could create a profile about your preferences and characteristics, that is not publicly available from federal, state, or local government records.

All Personal Data is collected for specified, explicit and legitimate purposes that are relevant and limited to what is necessary in relation to the use of Clearer’s Sites and services. All Personal Data is processed lawfully, fairly, and in a transparent manner in relation to the Data Subject. Personal Data is stored securely and protected against unauthorized use and kept in a manner to ensure it is accurate and up to date, in a form that permits identification of Data Subjects only as and for the duration necessary to provide the Sites and services requested by the Data Subject.

Types of Personal Data:

1.1 Information You Provide to Us

We receive and store any information you knowingly provide to us, which may include, but is not limited to the following:

  • Personal Data, including the following categories of information:
    • full name
    • email address
    • phone number
    • shipping address
    • a record of your orders, reviews, purchase history, username and password, and shopping behavior and preferences
  • Business/organization name
  • Account Credentials and Usage – including, passwords, password hints, profile data, account identifiers, tokens assigned by ecommerce platforms and similar security information, and subscription time and other usage metrics related to your use of our Services.
  • Billing and Payment information, except that we do not collect or retain any information from your payment cards as that information is handled by third-party payment processors or your ecommerce platform provider.
  • Correspondence, such as queries and information you post on the Sites or provide via means other than the Sites, including blogs, social media sites, email, or other online and offline communications;
  • Other details that you may choose to share with us or that may be included in the information provided to us by third parties, including:
    • Demographic Information
    • Location
    • Interests
    • Preferred Language

Such information is maintained on one or more databases as is reasonably required to serve you and operate the Sites.

1.2 Information Collected Automatically

In addition to the information you provide to us, We may use a variety of technologies that automatically collect certain information whenever you visit or interact with the Sites (collectively, “Access Data”). Access Data may include:

  • internet protocol (IP) addresses or universally unique identifier (UUID), or other unique identifiers automatically assigned to your device
  • browser type, hardware, mobile network information, access times, referring website, and internet service provider (ISP), referring/exit pages, operating system, and date/time stamps,
  • referrer URL (website visited before)
  • volume of data transferred
  • geographical/time zone data
  • location and geographic information, and/or
  • clickstream data

We may combine this Access Data with other information We collect about you. We do this to improve marketing, analytics, and Site functionality. However, if We associate Access Data with Personal Data, We will treat it as Personal Data.

We use a variety of methods and technologies to store or collect Access Data (collectively, “Tracking Technologies”), including:

  • Cookies - A cookie is digital information that is stored on your computer or device when you visit our Sites. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies, such as:

Shared Cookies Across Clearer’s Websites

  • Google Services & Security Cookies. Used for secure authentication, fraud prevention, and analytics and include: APISID, HSID, SAPISID, SID, SSID; __Secure- Cookies* (e.g., __Secure-1PAPISID, __Secure-3PSID); and NID for Google Analytics and ad personalization.
  • Google Analytics. Used for tracking website performance and user behavior and include: _ga, _gid.
  • Facebook Tracking Cookies. Used for Facebook ad tracking and retargeting and include: _fbp.
  • Cloudflare. Used for security and bot management and include: __cf_bm.
  • Stripe (Payment Processing). Used to manage secure online payments and include: __stripe_mid.
  • Intercom (Customer Support). Used for customer support services via live chat and include: intercom-device-id-, intercom-id-, intercom-session-*.

Cookies Specific to Each of Clearer’s Website. Each marketing website may also use additional cookies for tracking, security, or session management:

  • Appikon.com - _ga_1MWR5EBGX5, _ga_ZVKWSS7ZRF (Google Analytics tracking), gcl_au (Google Ads), and Intercom cookies.
  • Nextsale.io - _ym_d, _ym_isad, _ym_uid (Yandex Metrica), _rdt_uuid (Reddit ad tracking), and nsio_* session cookies.
  • Conversionbear.com - cookieyes-* (Cookie consent management), ajs_anonymous_id, ajs_user_id (Segment analytics).
  • Reviews.io - fs_uid, flaretrk (FullStory session tracking), intercom-id-k7jz2ky4 (Intercom support), _uetvid (Bing Ads).
  • RichReturns.io - flaretrk, fs_lua (FullStory tracking), intercom-id-honm34jo (Intercom support).

Cookies Common to all Clearer’s Apps:

  • Session Cookies. Used to store user session information, such as login details and customer preferences. They are essential for keeping users logged into the dashboard and ensuring session persistence.
  • Intercom Cookies. Used to enable browser-based live chat for customer support and manage user sessions during interactions.
  • Cloudflare Cookies. Used for identifying individual clients behind a shared IP address and applying security settings on a per-client basis.
  • Google Cookies. These cookies, including those from Google Analytics, Google Adwords, and Google Tag Manager, are used to track website traffic, analyze performance, and manage advertising campaigns.
  • FullStory Cookies. Used to track and analyze user interactions on the apps for session replays and insights.
  • Third-Party Analytics and Marketing Cookies. These cookies, including those from Facebook Ads, LinkedIn, and Reddit, are used for tracking ads and user interactions, delivering targeted advertising, and improving marketing performance.

Cookies Specific to Each Clearer App. In addition to the common cookies, each app may utilize specific cookies to fulfill its unique functionality:

  • Influence.io, FullPicture.io, and REVIEWS.io - These apps use session cookies for customer dashboard login, in combination with third-party cookies like Google Analytics, Google Adwords, Cloudflare, and FullStory for tracking and performance analysis.
  • Boost - Primarily uses Google Analytics and FullStory cookies to analyze user behavior and app performance.
  • ViralSweep - Utilizes persistent and session cookies to keep users logged in. Third-party cookies include Google Adwords, Facebook Ads, Google Analytics, Google Tag Manager, Cloudflare, New Relic, and Intercom for comprehensive tracking and customer engagement.
  • Address Validator - Relies on FullStory, Sentry, and Google Analytics to track user interactions, monitor app performance, and log errors.
  • RichReturns - Uses session cookies for processing login information, shopping basket items, and other preferences. Additional cookies include Google Analytics, Google Tag Manager, MailChimp, Intercom, and Google Ads for marketing and behavior analysis.
  • Festive Decorations - Uses FullStory, Sentry, and Google Analytics to track user interactions and app performance.
  • Pre-Order - Incorporates Intercom, Datadog, and Lucky Orange cookies to manage customer interactions, track system performance, and analyze user behavior.
  • Back-in-Stock - Utilizes Hotjar, Intercom, Datadog, Oribi, and FullStory for behavior tracking, session replays, and user engagement.
  • Conversion Bear - Uses session cookies to manage discount codes, customer currency, and cart information. Additional third-party cookies include Amplitude, Google Analytics, Reddit, Facebook, LinkedIn, Hotjar, and Intercom for tracking engagement and user behavior.
  • NextSale - Employs Segment.com, Intercom, and Yandex Metrica cookies for managing user sessions and analyzing performance.
  • OrderBump - Uses session cookies for authentication, along with Intercom and Google Analytics to manage user interactions and track app performance.
  • PO Box Blocker - No specific cookies beyond the common cookies used across all apps.

As detailed above, we use Cookies on the Sites which enable an analysis of users’ surfing behavior, such as entered search terms, frequency of page views, and use of website functions. These Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Sites or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent visitor.

We may provide cookie and anonymized data to third parties for matching to other data about you to improve the relevance of online advertising and personalization. Your actual email address is at no time shared with such third parties.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how We share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in Section 5 below.

Web Beacons – Web beacons are small images that may be included in our Sites and in our messages and may be used for a variety of purposes, including:

  • counting visitors to the Sites,
  • monitoring how users navigate the Sites,
  • counting how many sent emails were opened, or
  • counting how many particular links were viewed

Embedded Scripts - An embedded script collects information about how you use the Sites. The code is temporarily downloaded onto your device while you are connected to the Sites and is deactivated or deleted when you leave.

Entity tags – entity tags are unique identifiers assigned to a specific version of the resource that exists on the server. If the resource content ever changes, a new and different entity tag is assigned. Entity tags may generate unique tracking values even when the user blocks cookies.

A/B Testing – A/B testing is a user experience research methodology which compares the performance of two versions of content to see which one appeals more to users.

Recognition Technologies – Recognition technologies make assumptions about users and devices such as analyzing whether a user of multiple devices is the same user.

Google Analytics – Google Analytics 360 (which includes Google Tag Manager and Google Ads) is a web analytics tool that tracks and analyzes the performance of the Sites to tailor Sites to the users’ interests. Google Analytics uses Cookies stored on your device to enable the analysis of how you use the website.

These technologies are used in analyzing trends, administering the Sites, tracking users’ movements around the Sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies on an individual as well as aggregated basis.  We may also automatically collect the version of web browser, IP address, time zone, cookie information, what Sites or products you view, search terms, and how you interact with the Sites when you access our Sites using cookies, log files, web beacons, tags, or pixels. The purpose of collection is to load the Sites accurately for you and to perform analytics on Sites usage to optimize our Sites.

Some web browsers may transmit “do-not-track” signals to a website. Because of differences in how web browsers incorporate and activate this features, it is not always clear whether users intend for these signals to be transmitted, or whether they are aware of them. Because there is currently no industry standard concerning what, if anything, a service should do when they receive such signals, We currently do not take action in response to these signals.

Also see “Site Specific Information” regarding collection of User Data in Section 13.

1.3 Information Provided by Third-Parties.

If you install our Sites on an ecommerce platform, We will receive information about you from such platform. This information may include your name, phone number, other contact information, and location. Depending on the Site, it may also include your authorized users’ contact information as well as contact information for your customers and other data that may be needed for use of the Sites.

We may also receive information third parties may collect using cookies and other tracking technologies, such as cookies required by third-party ecommerce platform providers, and those required by our advertising partners. These technologies can identify how you interact with our services, your interests, and your interaction with advertisements. You can opt-out of many third-party tracking technologies individually by contacting such third party.

2. How We Use Your Information?

We use your information to provide our Sites to you, which includes: providing our products and services, receiving and displaying your reviews, providing you with access to our Sites and your profile (as applicable), communicating with you, fulfilling orders and screening orders for potential risk or fraud, marketing, legal functions, keeping you up to date on new products, services, and offers, and other legitimate business purposes. Some examples include:

  • Processing, verifying, validating, and completing your transaction
  • Creating, managing, and maintaining your account on this Sites
  • Providing requested live customer support and services
  • Tailoring your experience using our Sites
  • Record keeping of your purchase or use history
  • Enabling communication via our Sites and social networks
  • Advertising products or services available from our Sites or business partners
  • Managing your participation in promotions
  • Sending email as permitted, including but not limited to, responding to your inquiries
  • Complying with legal requirements and legal process requests from governmental authorities, our internal policies, and to enforce our terms and conditions (as applicable)

When you use one of our Sites, you are instructing us to process and disclose your information, which could include Personal Data, based on the functionality of the Site. For example, if you have elected to integrate one of our Sites with a third-party service, you are instructing us to share your data as requested by that integrated service in operation. If you use our Service on a particular ecommerce platform, you are instructing us to share your information as requested in operation by that platform provider. We are not responsible for the activities of these third parties and encourage you to review their privacy statements to understand how they collect and use your information.

Also see “Site Specific Information” regarding collection the use of Personal Data in Section 13.

3. How and When Is Information Shared With Third Parties

Clearer may disclose your Personal Data and other information with its parent, subsidiaries, affiliated companies, partners and third parties for business purposes, such as in order to:

  • Provide the Sites and other products and services to you. As described in Section 2, We may use third-party vendors to perform certain services on your behalf, such as the operation, design and hosting of the Sites, tracking analytical information on the Sites, and marketing, administrative, and financial services (including payment and order processing).
  • Protect the interests of Clearer and others. We may use and share your information, including Personal Data, in order to comply with applicable law, regulation, or legal process, to comply with a subpoena, warrant, or court order, to protect the safety or security of the Sites or any third-party, and to detect, prevent or address fraud or technical issues.
  • Transfer the business or business interests. We may share and transfer your information, including Personal Data, to a successor entity in the event of a merger, consolidation, acquisition or similar transaction, including, without limitation, the sale of all or substantially all of our interests or assets.

Sharing of information for the above purposes may be completed without notice. However, our third-party service providers are required to take appropriate security measures to protect your Personal Data.

NOTICE: Clearer and the Sites may also sell Personal Data and may share your Personal Data for a targeted advertising purpose with third parties, such as providing reviews on our Sites, in a manner which may be considered a “sale” or sharing of Personal Data under certain privacy laws and regulations.

4. How long is Personal Data Retained?

We only retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected and comply with all applicable laws. This includes satisfying any legal, accounting, or reporting requirements.

Also see “Site Specific Information” regarding retention of Personal Data in Section 13.

5. How Can You Change or Delete Your Information, Opt-Out of Certain Practices Regarding the Use of Your Information, and Change Your Communication Preferences?

You may view, change, update, or delete information you have provided to us or request that We stop sending you any communication by contacting Clearer at accounts@clearer.io or 116 Huntington Avenue, 15th Floor, Boston, Massachusetts 02116 or by calling +1

More specifically, your privacy rights and choices may include the following:

  • Right to access/know. If you have an account on the relevant Site, you can log into your account to access the information We have about you, including any information you posted to the applicable Site. You can also request a privacy report detailing the Personal Data collected, disclosed, sold, and shared about you and the purpose for doing so, unless such request proves impossible or would involve disproportionate effort. You may also request information about the financial incentives that We offer to you, if any.
  • Right to correct your Personal Data. If you have an account on the relevant Site, you can correct your Personal Data at any time via the applicable user profile. You may also request that We correct or supplement any incomplete or inaccurate Personal Data that We hold about you, subject to verification.
  • Right to transfer your Personal Data. You may request We provide an electronic copy of the information you have provided to us to be shared in a format that may be sent to a third party.
  • Right to delete your Personal Data. If you have an account on the relevant Site, you can delete Personal Data via the applicable user profile. If We have collected or maintained Personal Data about you, you may also request that We delete all or certain elements of your Personal Data. Please note, it is not always possible to completely delete information from our systems due to regulatory requirements or automatic data backup or archival methods.
  • Right to “Opt-out” or direct us not to sell or share your Personal Data. You may have the right to direct us not to, or to stop selling, your Personal Data. In addition, the following opt-out options are available to you to control or limit the use of information you provide:
  • Disabling or Refusing Tracking Technologies – You may set your browser to refuse all or some browser cookies. This may prevent some targeted advertising. If you elect to disable or refuse cookies, please note that some functionality of the Sites and other third-party websites may be compromised.
  • Limit Targeted Advertising - You may also reduce some targeted advertising by following the opt-out procedures available on the Network Advertising Initiative’s (“NAI”) website at www.networkadvertising.org or if you are a California resident, pursuant to California Civil Code Section § 1798.83, you may request that your Personal Data not be shared with other companies for marketing purposes by contacting us at the email or phone number listed below.
  • Prevent future promotional offers from Clearer – We endeavor to only provide communications to users who wish to receive them. If at any time, you do not wish to receive future promotional offers from Clearer or its Sites, please contact us at the email or phone number listed below. If We have sent you a promotional email, you may also unsubscribe from such communications by following the procedures described in the email.
  • Right to Withdraw Consent”. In the event Clearer or the Sites process your Personal Data based upon your consent, You have the right to withdraw your consent at any time.
  • Right to “Appeal”. If you believe We have denied any of your consumer privacy rights in error, you may have the right to appeal by replying to any communication from us.
  • Right to “Non-Discrimination”. Clearer shall not deny products or services, charge you a different price or provide a different level of services just because you elected to change or delete your information, exercised any of the opt-out options described above, or asserted any right under an applicable privacy law.

If you would like to make a request or exercise any of these rights or options, please contact Clearer at accounts@clearer.io or 116 Huntington Avenue, 15th Floor, Boston, Massachusetts 02116 or by calling +1

Please note, if you refuse to provide your Personal Data to Clearer or request that it delete or stop selling your Personal Data, and that Personal Data or sale is necessary for Clearer to provide you with access to requested Sites or other requested goods or services, Clearer may not be able to complete that transaction.

If you would like to designate an authorized agent to submit any information request on your behalf, please contact us at accounts@clearer.io. Designating an authorized agent without a power of attorney will require submission of the following:

  • Written and signed permission from the applicable user authorizing the agent to submit the verifiable privacy request on their behalf, including a description of the type of privacy request. The name of the agent submitting the request must match the name of authorization; and
  • Documentation of the user’s identity, such as:
  • A Social Security number or a copy of a Social Security card issued by the Social Security Administration;
  • A certified or official copy of a birth certificate issued by the entity authorized to issue the birth certificate; or
  • A copy of the driver’s license or an identification card issued by the motor vehicle administration or any other government issued identification.

We will make good faith efforts to make the requested changes as soon as reasonably possible. However, We may need to retain prior information such as business records in some limited circumstances.

If you are a resident of California or the European Economic Area (“EEA”), see additional privacy rights and information below.

Privacy Rights - California Residents

If you are a California resident, under the California Consumer Privacy Act (“CCPA”) and California Invasion of Privacy Act (“CIPA”), in addition to all the rights and options described above, you have the right to consent before your Personal Data is automatically tracked and the right to access, correct, transfer, or request the deletion of any Personal Data We hold about you and the right, at any time, to opt-out of the sale or sharing of your Personal Data. In addition, California residents who have an established business relationship with Clearer are entitled to request and obtain a list of Personal Data We have shared with third parties, including the categories of information and the names and addresses of those businesses with which We have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at 116 Huntington Avenue, 15th Floor, Boston, Massachusetts 02116 or call us at +1

Under the “Shine the Light” law, California residents also have the right under certain circumstances to request information from us regarding the manner in which We share certain categories of Personal Data (as defined in the Shine the Light law) with third parties for their direct marketing purposes.

Privacy Rights – EEA Residents

As required by the European Union General Data Protection Regulation (“GDPR”), this supplemental privacy policy is applicable to any individual located in the European Economic Area (“EEA”) who accesses the Sites.

For purposes of the GDPR and other applicable laws, We are the data controller of your Personal Data that We collect. Where the processing of Personal Data is undertaken by our affiliates, subsidiaries, or related entities, they are a joint controller with Clearer. Where you provide us with Personal Data of third parties for processing, such as your customers, then you are the data controller of that information and We act as a processor of such data.

Legal Basis for Processing. In general, the legal basis for Clearer’s processing of your Personal Data in connection with the Services is Article 6(1)(b) of the GDPR, which allows the processing of Personal Data as necessary for the performance of a contract. When you access, use or register for our Sites, you form a contract with us based on the applicable terms of service, and Clearer needs to process your Personal Data to provide the requested services. As exceptions, Clearer relies on your consent to this policy with respect to cookies that are not strictly necessary and direct marketing emails per Article 6(1)(a) of the GDPR, and pursues legitimate interests under Article 6(1)(f) of the GDPR with respect to situations where Clearer needs to process your Personal Data to comply with applicable laws, under Art. 6(1)(c) of the GDPR, or to protect the vital interests of the Data Subject or another natural person, under Art. 6(1)(d) of the GDPR, or processes your personal data to improve your business and services.

International Transfers of Personal Data. Our Sites are hosted in Ireland and the United States. Information collected from the Sites will be transferred, processed, stored, and used in such locations or other countries on a need-to-know basis in order to respond to your support requests, and to provide other maintenance, communications, and development services. The data protection laws of such countries may not provide a level of protection equivalent to the laws of the country in which you are located. However, Clearer will provide protection of for your Personal Data in compliance with applicable laws using various means, including, where appropriate:

Any onward transfer is subject to appropriate onward transfer requirements as required by applicable law.

Your information may be subject to access requests from governments, courts, or law enforcement according to the laws of the hosting country.

Right to Access, Rectify, Erase, Restrict, and Object

EEA residents also have the right to view, change, update, or delete information you have provided to us or request that We stop or restrict processing of your Personal Data by contacting Clearer at accounts@clearer.io or 116 Huntington Avenue, 15th Floor, Boston, Massachusetts 02116 or by calling +1

More specifically, Your privacy rights and choices may include the following:

  • Right to “Access”. You may request a copy of any Personal Data We maintain about you, free of charge. (Art. 15 GDPR)
  • Right to “Receive/Transfer Data”. You may request We provide the Personal Data you provided us in a structured, commonly used, machine-readable format and the right for us to transfer the data to another controller, if the prerequisites of Art. 20(1)(a) and (b) GDPR are fulfilled (Art. 20 GDPR).
  • Right to “Correct/Rectify”. You may request that We correct or modify any incomplete or inaccurate information We maintain about you. (Art. 16 GDPR)
  • Right to “Erasure/Deletion”. You may request that We delete elements of your information that We collect or maintain, to the extent such information is not required to be maintained by applicable law or regulation. (Art. 17 GDPR)
  • Right to “Object”. You also have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Data by us and We will no longer process your personal data. Where Personal Data is processed for direct marketing purposes, you have the right to object, at any time, to our processing of your personal data for direct marketing purposes. If you exercise such right, your Personal Data shall no longer be processed for such purposes. (Art. 21 GDPR)
  • Right to “Restrict Processing”. You may request that We suspend the processing of your Personal Data. (Art. 18 GDPR)
  • Right to “Withdraw Consent”. If You have provided consent for cookies that are not strictly necessary, or for direct marketing emails or other data processing based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You have the right to lodge a complaint with a supervisory authority. (Art. 7(3) GDPR)

You can exercise the above rights by accessing the information in your account and privacy settings, if applicable, or submitting a request by email to accounts@clearer.io.

You are not required to provide any Personal Data to Clearer, however some services will not be available without providing Personal Data.

Clearer does not use automated decision-making, including profiling, in a way that produces legal effects concerning your or which significantly affects you in connection with the services.

6. How is Children’s Information Processed?

Clearer’s Sites are not intended for children and We encourage parents and guardians to be aware of and monitor the websites visited by their children. We do not knowingly collect, sell, or share any Personal Data from children under 18 years of age. If Clearer learns that a child under the age of 18 has submitted Personal Data to our Sites without guardian or parental consent, We will take all reasonable measures to remove or delete such information as soon as practicable and not use such information for any purpose, except where necessary to protect the safety of the child or others or as required or allowed by law. If you believe a child under age 18 has provided us with Personal Data, please contact us at accounts@clearer.io.

7. Where are the Sites Hosted?

Our Sites are hosted in the United States and Ireland, unless stated otherwise in Section 13. Limited secure access from computers in Vietnam, United Kingdom, Australia, Germany, Canada, India, Argentina, Italy, Macedonia, Nepal, Israel, Philippines, Brazil, Pakistan, Azerbaijan, and Costa Rica is permitted by authorized employees and contractors for support, maintenance, communications and development purposes.

If you are visiting our Sites from outside the United States, your information may be transferred to, stored, processed and used in the United States in accordance with this Privacy Policy and applicable laws, as further described in Section 5. Specifically, your information may also be subject to access requests from governments, courts, or law enforcement according to the laws of the United States. By using our Sites, you consent to the transfer of your information to our facilities and the practices described in this Privacy Policy.

8. How Is Information Secured?

We have instituted commercially reasonable safeguards to promote the security of information collected on our Sites, including conducting regular audits of its systems for possible vulnerabilities and attacks. We also do not store credit card numbers on our Sites. Nevertheless, the Sites are not a secure website and Clearer cannot and does not make any representations or warranties about the privacy or security of any information transmitted over the Internet or maintained in our systems. You agree that any data you provide through the Sites is provided at your own risk and Clearer is not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Sites.

Clearer’s Sites may allow access to third-party websites that We do not own or control. This does not imply that We endorse such Sites and We are not responsible for the security or information collection practices of any website that We do not own or control. We encourage you to review and understand the privacy practices of third-party websites before using or accessing such websites or providing any information to or through them.

10. Limitations of Liability

CLEARER WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, CONTINGENT, OR PUNITIVE DAMAGES THAT MAY RESULT FROM THE USE OR DISCLOSURE OF ANY INFORMATION OR MATERIALS PROVIDED, SUBMITTED OR OTHERWISE COLLECTED AS A RESULT OF THE USER’S ACCESS OR USE OF CLEARER’S SITES, WHETHER CAUSED BY ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY, COMPUTER VIRUS, UNLAWFUL THIRD-PARTY ACTIVITY SUCH AS A DATA BREACH OR HACKING, OR OTHERWISE AND WHETHER THE ACTION IS BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY.

11. Changes to our Privacy Policy

We may, at any time and without notice, modify and update this Privacy Policy by revising it on the Sites in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Your continued use of the Sites constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Privacy Policy.  If you have any questions or suggestions regarding our privacy standards please email accounts@clearer.io.

12. Blocking or deleting profiles.

We reserve the right to block access to your profile and/or delete your profile, if the profile or the content of your profile on the Site is in any way discriminatory, racist, sexually oriented, unethical, threatening, offensive, harassing or otherwise violates applicable law or regulation. If We block the use of your profile, We will provide notice that the profile has been blocked as well as the reason for blocking access to the email address listed in the profile.

13. Site specific policies.

Boost

sIn addition to the Personal Data listed above, the Boost Sites may also collect the following Personal Data:

  • Read_Products. This includes products and collections. We need this permission to sync the product, collection data between your Shopify store and our app for filtering and searching features.
  • Read_Orders. This permission from Shopify includes full details of placed orders (*). We need this permission to support the Analytics feature of calculating Order Revenue from our app. In the Admin app. The merchant also has a setting to disable this feature as well as this permission.
  • Read_Content. We need this permission to sync and index the content (pages, blogs) for searching feature.
  • Read_Themes, Write_Themes. This permission allows us to read store’s themes information for the auto theme setup process.
  • Read_Script_Tags, Write_Script_Tags. This permission allows us to insert filter script to your theme for filtering and searching features.

Additionally, We collect the following type(s) of Personal Data from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, limited to your email address (encrypted database); Information about individuals who visit your store, such as their IP address (***), We browser details, and time zone, date/time stamps on the particular device.

Our retention practices are: for the store owner, data is stored in our app databases and is stored as long as the store owner continues suing the app, when the store owner uninstalls the app, the data is deleted.

For order hook, all personal data is deleted as soon as the app receives the order hooks; no personal data is retained for this kind of information.

For application logs, data is collected for application analysis, monitoring and security purposes, and is kept for 3 months.

IP addresses are converted to the geolocation data of state and country and the IP is removed after that process. No Ip address is stored in our app databases.

Full Picture.io

Full Picture’s customers (commercial persons and entities) (“Clients”) use the Full Picture Site to obtain information regarding how the visitors of their sites (“Client Site Visitors”) are interacting with such Client sits. Full Picture itself also uses the Full Picture service to obtain insights into Full Picture visitors’ activities on its Site. Full Picture Clients may use the Full Picture service to collect, store, and analyze Client Visitor information, on the Client’s behalf of the Controller of such Client Visitor Information. Such Client Visitor Information is transmitted in encrypted form, and pursuant to applicable data transfer provisions further described below. The Site may process such Client Visitor Information is transmitted in encrypted form, and pursuant to applicable data transfer provisions. The Site may process such Client Visitor Information on behalf of the Client, to perform analyses and produce reports for the Full Picture Client. The interactions that may be recorded or analyzed (“Recorded Interactions”) may include mouse scrolls and clicks by a Client Site Visitor, including the duration of the visits, images of the Client Site that are recorded during the Client Site Visitor’s interactions with the site, including images of forms displayed or populated by the Client Site Visitor on the Client Site, or other multimedia content that may be posed by Client Site Visitors. Such Client Visitor Information may also include device information and/or referral information from the Client Site Visitor.

As the Controller of Site Visitor’s Information, Client is solely responsible for its policies and practices for the sharing and disclosure of Client Visitor Information.

Full Picture does not sell or share Client Site Visitor Information with any third-party except for the specific Client from whose Client Site Full Picture collected the Client Visitor Information. This Client Visitor Information is provided to Clients in the form of aggregated reports and/or statistics that identify the collective behavior of Client Visitors to the Client’s Site, including Recorded Interactions.

Each Client represents, warrants, and covenants that it:

  • will abide by all applicable laws, rules, and regulations applicable to Client Site Visitors and Client Visitor Information, and ensure that any instructions to Full Picture are consistent with, and do not and will not constitute a violation of same.
  • has obtained all consents required under applicable laws or regulations for the processing of Client Visitor Information under the Service as described hereunder and in the Terms and as otherwise instructed by the Client.
  • Has and will post an online privacy policy that provides each Client Visitor with notice of its practices regarding data collection, use, and disclosure (including the Client’s use of Full Picture), provide a link to the Full Picture Privacy Policy, and provide a link to the Full Picture Opt-out, and that otherwise complies with all applicable laws.

We may utilize third-party subprocessors of the Site Visitor Information, to support the services and provide the services, in accordance with applicable laws.

Influence.io

In addition to some of the information described above, the Influence Site also collects information regarding how its Client’s Site Visitors interact with their sites (referred to as “Recorded Interactions”), which may include:

  • Mouse scrolls and clicks
  • Keystrokes
  • Pages viewed or visited
  • Duration of pages viewed or visited
  • Images of the Client site that are recorded during the Client Site Visitor’s interaction with such Client site, such as, by way of example, images of forms displayed or populated byt eh Client Site Visitor on the Client site, or other multimedia content that may be posted by the Client Site Visitor. Such Client visitor information may also include device information and/or referral information from the Client Site Visitor.

Influence.io itself uses the Influence.io service to obtain insights into Influence.io visitors’ activities on the Site.

ViralSweep

It is important to understand that ViralSweep is a service that allows our customers to create, administer, and control promotional campaigns. We process the data collected through these campaigns on behalf of our customers, who are data controllers, and We share the information your provide with eh customer for their use. If you are a participant in a promotion offered or hosted by one of our customers, please consult the customer’s privacy statement regarding how you information will be handled. Clearer cannot control and is not responsible for the privacy practices of our customers or other third parties.

PO Box Blocker

PO Box Blocker may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third-party. PO Box Blocker may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using information except to provide these services to PO Box Blocker, and they are required to maintain the confidentiality of your information.

When Personal Data is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We encrypt all data in-transit, obfuscate and anonymize data that We share with processors like analytics services, and maintain all services with security patches in a timely manner. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.

Reviews.io

When you write a review on the Reviews.io Site, We will automatically generate a personal account/profile for you and collect the following information:

  • Your Name
  • Your email address
  • Your social media information (optional). If social media information is provided, We may store publicly available data on your profile.

When you write a review about a company or product using our Site, We collect the information you put in the Site and link to the product or company being reviewed. In some cases, We may contact you via email to provide information or documentation verifying your experience. If you write a company review on the Site in response to an invitation sent by a company via our review collection services, the company who sent you the invite will have access to the review and the personal data of the reviewer. If you have verified your review by adding social media information this information along with the publicly available social media statistics will be added to your account. Reviews you post and the above information listed above may also be shared with third-parties not related to the company being reviewed. Such third parties are permitted to show the reviews created; however, We do not share any personal contactable data with these companies. The categories of third-parties to which the information is disclosed are: search engines, including e.g. Google and Bing and companies or services that have been reviewed on the Site or which have a relationship with Reviews.io.

Reviews.io is an open review platform. We will publish your name next to your review, which will be available to the public unless you choose to publish your review anonymously. However, if you choose to publish your review anonymously, contactable data gathered in your profile will still be visible to the reviewed company if they subscribe to our services.

In addition to the uses of information described in Section 2, Reviews.io also uses the information you provide to:

  • Identify you as a reviewer when you log into the Site and re-visit the Site
  • Verify your reviews are genuine
  • Pass on a message from the company you reviewed via the Site
  • Facilitate the social sharing function and identification function

Reviews.io retains review data and other Personal Data for as long as you have a publicly published review with our services. If you choose to delete your review, We will delete all personal data including your name, email address and the associated review. All other data that We process is deleted within 360 days. If you would like your information deleted sooner, you can request this in accordance with Section 5.

If you delete a review on the Site it is permanently deleted. If your profile is deleted, all data associated with such profile is deleted, including any reviews posted to the Site.

If you choose to make a purchase by clicking through one of Reviews.io’s retailers, Reviews.io will not see any of your private information including banking details or credit card numbers.

RichReturns

In addition to the collection and uses of information described above, the Rich Returns Sites may also collect and use Personal Data as described below.

Registering for Events. If you register as a guest or speaker for events organized by our company or events our company will attend, such data will be processed for the purpose of enabling participation in such events. Such data will also be shared with third parties (i.e., payment service provider, shipping company and organizer) for the purpose of payment processing, dispatch of event documents and registering the event with the organizer.

Email Marketing; Newsletter. Unless or until you opt out, revoke or withdraw consent, or object to the processing of your email address (as described above), We may use your email address to provide other offers from our Sites, news articles/products, information about events of our company or events our company will attend, technical information, updates from our blog, or our newsletter (if you subscribe). If you subscribe to the newsletter, the data provided during registration will be stored and processed by third-party marketing service providers and may be stored on such third parties’ servers.

Integration of third-party fonts, maps, and content. The website integrates third-party content such as videos, maps, RSS feeds and graphics from other websites. The Sites also use web fonts provided by Google. This integration always requires that the providers of this content (“third-party providers”) perceive the IP addresses of users. This is because without the IP address they would not be able to send the content to the browser of the respective user. In addition, with respect to the integration of Google Maps, Google receives the information that you have retrieved from the corresponding subpage of our website as well as the data mentioned under “Access data”. If you are logged into Google, your data will be directly associated with your account. If you do not wish for this data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and processes it for the purpose of advertising, market research and/or the demand-oriented design of its website.

We cannot control third parties’ use of IP addresses or other Personal Data. Some third parties may also process data outside of the EEA.

Use of third-party analytics tools and online advertising. In addition to the analytics tools stated above, the RichReturn Site also uses third-party analytics tools including Mixpanel.com, Intercom, Facebook Analytics, Facebook Custom Audiences, Google AdWords Conversion, Google Remarketing, LinkedIn Ads, Twitter Advertising, and Social networks plug-ins. Such third party tools and services help us evaluate and analyze the technical usage data resulting from the use of our Site, enables interest-based ads, helps us to draw attention to our offers with the help of advertising media on external websites, allows us to attempt to contact you again by showing you our ads after you leave the Site, and helps us to optimize the Site, including improving communications with you.

If you reach our Site via a Google ad, Google AdWords stores a cookie on your device which allows Google to recognize your internet browser. If a user visits certain pages of an AdWords customer’s website and the cookie stored on their device has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this Site.

Due to the marketing tools used by Google Remarketing, LinkedIn Ads, and Twitter Advertising, your browser automatically establishes a direct connection to the Google, LinkedIn and Twitter servers. We have no control over the extent and further processing of the data collected by Google through the use of this tool.

Facebook Analytics also uses the so-called Facebook Pixel. This pixel serves us solely for statistical purposes and is transmitted to us anonymously by Facebook and does not provide any information about the person of the user. Facebook will, however, connect the information to your Facebook account, store and use it for its own promotional purposes in accordance with Facebook’s privacy policy and may also transfer your data to Facebook’s partners. Even if you are not registered with Facebook or have not logged in, it is possible that the provider will obtain and store your IP address and other identifying information.

Social networking plug-ins are also integrated on our Sites, including the following providers: Twitter, Inc. and GitHub, Inc. The plug-ins allow you to communicate directly with the provider of the plug-in via a button. If you click on the marked field and thereby activate the plug-in, the provider receives data that you have accessed the corresponding page of our website and “Access data”.

You can prevent the storage of these Cookies using the corresponding settings in your browser software. You can opt-out to Linked In’s processing by activating an opt out link at: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Google Tag Manager. We use Google Tag Manager on our Sites, which is a solution that allows marketers to manage website tags through a single interface. The Tag Manager tool itself is a cookieless domain and does not record any personal data. The tool triggers other tags, which in turn may record data but Google Tag Manager does not access this data. If deactivation has occurred at the domain or cookie level, it will remain effective for all tracking tags implemented with Google Tag Manager.

14. Who can I Contact With Questions?

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Data Protection Office by e-mail at: accounts@clearer.io.