ECD Digital Panel: The Future of Ecommerce & Customer Data

Industry leaders from Shopify, Klaviyo, ECD Digital and clearer discuss the biggest shifts shaping eCommerce in 2026 and beyond

Episode Overview

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This special panel brings together experts from Shopify, Klaviyo, ECD Digital and Boost to explore the future of ecommerce, customer data and digital experience.

From the rise of AI‑driven personalisation to the growing importance of first‑party data, the panel shares practical insights brands can use to scale smarter and stay competitive.

Whether you’re already on Shopify, considering migration, or looking to optimise your customer journey, this episode delivers clear, actionable takeaways for modern eCommerce teams.

Key Takeaways

  • How leading brands are preparing for the next wave of ecommerce growth
  • What Shopify and Klaviyo see as the biggest opportunities for merchants
  • Why customer data is becoming the most valuable retention asset
  • How to build a future‑proof tech stack
  • The role of ECD Digital in modernising digital experience
  • Where Boost fits into the post‑migration growth journey

Featured Speakers

clearer.io -

Klaviyo -

Shopify -

ECD Digital -

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Watch the full episode

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Highlights

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